BECOMING A MEMBER
How do you become a member of the BodyGuardz Advantage Program? The answer is easy… while placing your first BodyGuardz.com order, simply create an account with a password at checkout, and you’re in!
If you purchased a BodyGuardz product from a retail location, simply create an account on our site, and you’re also in. It’s that easy.
Already a member? Visit the Advantage Member Centre to order a replacement.
*We do not currently have any authorized resellers with Ebay. And so we are unable to register any purchases made from Ebay. You may be asked to provide Proof of Purchase when claiming Advantage Program Replacements.
FREE LIFETIME REPLACEMENTS
All BodyGuardz products are designed to be durable, but with wear and tear, may need to be replaced. Free replacements are available for all screen protectors for the lifetime of your device*, just apply for your replacement from the Advantage Member Centre. When we receive your application, our staff will give instructions to return you broken protector and arrange for the new one will be sent out to you.
**You must return your original BodyGuardz product to be eligible for replacements. Failure to do so will disqualify your Advantage Program claim. Postage ($9.95) is all you will effectively pay for your new protector when you return your old one. You cannot change devices with the advantage program.**
*Lifetime replacements are available for at least two years from device launch date. Availability beyond two years of device launch can be determined by viewing your available replacement list in your account after you have registered your product purchase.
20% LOYAL CUSTOMER DISCOUNT
As a returning BodyGuardz.com customer, you are eligible to receive a 20% discount off the listed price of any non-replacement product on our website. To redeem, you must be logged in to your account. The discount is automatically applied and the Advantage Program member price is shown in red on each product page.
Customers are deemed a “returning customer” when their original order has been processed, packaged and shipped.
30-DAY MONEY BACK GUARANTEE
All products purchased directly from BodyGuardz come with a 30-day return policy. Within 30 days of receipt of an order, you may return products purchased directly from BodyGuardz for a refund. Standard return policy details apply.
Products that have not been purchased directly from BodyGuardz are subject to the return policies of the reseller. Please consult with your reseller concerning its return/refund policies and procedures.
ONE YEAR CASE WARRANTY
On all cases, BodyGuardz warrants to the original purchaser that if this product proves defective in materials or workmanship for 1 year from the date of proof or purchase, it will be subject to the terms of this warranty and may be replaced at BodyGuardz option.
Limitations and Exclusions: This warranty does not apply to any product which has suffered through normal wear and tear, accident, alteration, improper installation, physical abuse, misuse or neglect. Damage resulting from an act of God, including but not limited to fire, flood, earthquake and other natural disasters will be excluded. This limited warranty is in lieu of all other warranties, express or implied either in fact or by operations of law, statutory or otherwise, including, but not limited to any implied warranty of merchantability or fitness for a particular use. In no event, whether based in contract or tort shall BodyGuardz be liable for incidental, consequential, indirect, special, or punitive damages of any kind resulting from the use of this product. In no event shall BodyGuardz be liable for damage in excess of the purchase price. BodyGuardz and the BodyGuardz logo are registered trademarks of NLU Products, LLC dba BGZ Brands.
To submit a warranty claim, please contact our Customer Care team here.
Throughout the year we offer additional discounts that are exclusive to our Advantage Program members. We are dedicated to ensuring that all the devices you currently own, as well as those you will purchase in the future, are protected by one (or more) of our products.